I don’t print often. In fact, most of the time, I print only envelopes with my return address for my www.FunnyPhotosContest.com website. The address on the envelope appears with the colors red, yellow, and blue. But last evening when I began printing more envelopes, I immediately saw with dismay, that the red printed as a very light yellow and the yellow could hardly be seen at all.
I had purchased new print cartridges in December from inksell.com as I have done for several years. And so, I couldn’t imagine why they didn’t work. When I took the color cartridge out of the printer I noticed an expiration date of Aug. 2006. Aha, I thought, they sent me a defective cartridge and I would surely call first thing in the morning to complain. I hoped of course they would send me a new cartridge.
The representative I spoke with was very polite and when I told her about the date, she explained that it did not reflect the cartridge’s effectiveness as it was refurbished. But what can I do I inquired? It seems that the cartridge might be clogged and so she instructed me to soak the bottom half in warm water for about three hours and then it should work. I agreed I would try, but then further queried her as to what I should do, if that failed. No problem she replied we will send you a new one. Inksell.com is lucky they have a good customer service policy and qualified employees. I am again a happy customer and will continue purchasing print cartridges from inksell.com.
By Hannah --www.FunnyPhotosContest.com a photo contest for cute or funny photos and photo captions.
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