When I call a company to ask a question about their product, I expect that they will answer my question. And so when I called Viactiv the company that manufactures the chewable vitamin calcium supplement I take everyday, I couldn’t believe that the person I spoke with had no reply. I asked if the tablet contained calcium citrate, carbonate, or phosphate. Since she didn’t know, she put me on hold to ask her supervisor. But she reported back to me that her supervisor didn’t know the answer either. In addition, she did not provide any alternative for finding the answer.
Well, that was just not acceptable. I needed to know what kind of calcium I was taking and certainly they had a responsibility to inform me. . Thus I said, “Someone must know, perhaps the manufacuter, and so please tell me who I can call for further information.” Finally, she took my name and telephone number and told me someone would get back to me. Luckily, she gave me a confirmation number and you can be sure, I will pursue this matter.
By Hannah www.FunnyPhotosContest.com a photo contest for cute or funny photos and photo captions.
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