I feel just awful and am so sorry for my rude behavior. When Dreyfus sent me a letter that they needed a copy of my daughter’s driver’s license, or social security card to verify her in the government’s database, I had little patience with them. “My daughter has worked for an international insurance company for over 17 years. Surely if she were a terrorist, they would have fired her long ago! Furthermore, she has paid taxes for years.” You need to check further and take care of this problem. As I had kept both my children’s social security numbers on file for years, I was able to easily send their numbers to Dreyfus when I initially filled out the paper work. So I assumed Dreyfus had all they needed when I applied for my new joint account.
But after speaking with the Dreyfus representative, I asked my daughter to tell me her social security number. And lo and behold, I discovered I had made a mistake. I had reversed my children’s numbers giving my daughter number as my son’s and vice versa. I immediately called Dreyfus, gave them the correct information, and apologized. But I still feel awful for being so rude. I hope this teaches me a lesson to be more patient and to realize I am not always as right as I think I am.
By Hannah --www.FunnyPhotosContest.com a photo contest for cute or funny photos and photo captions.
Showing posts with label apology. Show all posts
Showing posts with label apology. Show all posts
Thursday, May 7, 2009
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